Our Privacy Commitment and Data Protection Principles
At Northern Pixels AI, your privacy and data security are fundamental to everything we do. We are committed to protecting your privacy and securing your data with industry-leading practices and transparent policies.
Comprehensive Privacy Protection
Our commitment extends across all Northern Pixels AI services and interactions, ensuring that every touchpoint, from software usage to custom model training, adheres to stringent privacy standards tailored for AI photo processing solutions.
Data Minimization and Purpose Limitation
We are guided by principles of minimal data collection, only acquiring information essential for service delivery. All data processing is strictly limited to the purposes for which it was collected, ensuring your information is used responsibly and intentionally.
Unwavering Transparency
We believe in clear and accessible communication regarding our data practices. Our policies are designed to be easily understood, providing you with full visibility into how your data is handled and protected.
Prioritizing User Rights and Control
Your individual control over personal and project data is paramount. We empower users with robust rights to access, correct, delete, and control their information, upholding your autonomy in digital privacy.
Information We Collect and How We Use It
To deliver our cutting-edge AI-powered photo editing and processing services, Northern Pixels AI collects certain types of information. We are transparent about what we collect and why.
We collect personal information such as your name, email address, and billing details solely for the purpose of account management, service delivery, customer support, and communication regarding your Northern Pixels AI subscription or inquiries. This is limited to what is necessary for our service relationship.
When you use our services, you may upload images or other project-related files (Project Data). This data is processed as per your instructions to apply AI enhancements, custom model training, or cloud processing. We implement strict protocols to ensure your Project Data is only used for the specified service and is protected throughout its lifecycle.
We automatically collect certain technical data, such as IP addresses, device information, browser type, and operating system, to ensure the optimal performance, security, and integrity of our services. Usage analytics help us understand how our software and platforms are used, allowing us to continuously improve features and user experience. This data is aggregated and anonymized where possible.
Northern Pixels AI uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You have full control over your cookie settings and can manage them through your browser or our privacy preference center.
In some cases, we may integrate with third-party service providers (e.g., payment processors, analytics tools). Data sharing with these trusted partners is performed only with explicit consent where required, is strictly limited in scope, and is governed by robust data processing agreements to ensure equivalent privacy standards.
How We Protect Your Data and Ensure Security
Your data's security is our top priority. Northern Pixels AI employs a multi-layered approach to safeguard your information against unauthorized access, disclosure, alteration, and destruction.
Advanced Encryption
All data in transit and at rest, including your uploaded images and processed outputs, is secured using industry-standard encryption protocols (e.g., AES-256, TLS 1.3). This ensures your data remains confidential and integral throughout its journey.
Strict Access Controls
Access to sensitive data is restricted to authorized personnel who have a legitimate business need. We employ robust authentication mechanisms, role-based access, and regular reviews to minimize internal risks.
Continuous Security Monitoring
Our systems are under constant, proactive surveillance to detect and prevent potential threats or unauthorized activities. We utilize advanced threat detection systems and real-time alerts to ensure immediate response.
Regular Audits & Testing
We conduct frequent security audits, vulnerability assessments, and penetration testing by independent third parties. This rigorous approach ensures our defenses are robust and adapted to evolving cyber threats.
Proactive Incident Response
We have comprehensive incident response plans in place to quickly identify, contain, and remediate any potential data breaches. Our protocols include timely notification to affected parties as legally required.
Compliance Certifications
Northern Pixels AI actively pursues and maintains relevant compliance certifications such as SOC 2, demonstrating our adherence to leading industry standards for security, availability, processing integrity, confidentiality, and privacy.
Your Rights and Control Over Your Data
Northern Pixels AI is committed to empowering you with control over your personal and project data. We provide mechanisms for you to exercise your privacy rights easily and effectively.
- Data Access Rights: You have the right to request access to the personal information we hold about you.
- Data Portability: Upon request, we will provide you with a copy of your data in a commonly used and machine-readable format, allowing you to transfer it to another service provider.
- Data Deletion Rights: You can request the deletion of your personal data and account, subject to certain legal obligations to retain specific information.
- Data Correction Rights: You may update or correct any inaccuracies in your personal information through your account settings or by contacting our support team.
- Consent Withdrawal: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
- Data Retention Policies: We adhere to strict data retention schedules, ensuring that your data is not stored longer than necessary for the purposes for which it was collected or to comply with legal obligations.
For assistance in exercising these rights, please visit your user control panel or contact us:
Manage Your Data or Contact SupportLegal Compliance and Policy Updates
Northern Pixels AI operates globally and is committed to upholding privacy laws and regulations in every jurisdiction where we operate. Our Privacy Policy is regularly reviewed and updated to reflect evolving legal landscapes and best practices
Global Regulatory Adherence
Northern Pixels AI is built with privacy by design, ensuring compliance with major global privacy frameworks including, but not limited to, GDPR (General Data Protection Regulation) for European users, CCPA (California Consumer Privacy Act) for California residents, and PIPEDA (Personal Information Protection and Electronic Documents Act) for Canadian users. We provide specific protections and rights provisions tailored to these regulations.
Policy Update Notifications & Basis for Processing
We are committed to keeping you informed of any material changes to our Privacy Policy. Users will be notified via email or prominent website announcements before such changes take effect. Our data processing activities are always underpinned by a clear legal basis, whether it's your explicit consent, contractual necessity, legitimate interests, or legal obligations.
In the unlikely event of a privacy-related concern or dispute, Northern Pixels AI provides clear and accessible dispute resolution procedures to ensure your concerns are addressed promptly and fairly. We encourage you to reach out to our dedicated privacy team.
Have Questions About Your Privacy?
We're here to provide clarity and peace of mind. Contact our dedicated privacy team for any questions or concerns regarding our practices.
Contact Us Today